safety
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Safety advice Match's guide to meeting and getting to know people without any issues
  • Key advice

    For a positive experience Read more
  • Keeping your account safe

    Your account is personal - protect it Read more
  • Taking the time to get to know each other

    Don't rush Read more
  • Reporting cyber-harassment

    Is a user making you feel uncomfortable? Let us know Read more
  • Avoiding potential scams

    There are some warning signs to look out for Read more
  • Enjoying your date

    Take some precautions Read more
  • Starting a relationship

    A strong relationship is built on mutual respect Read more
Tools for your safety Match tools you can use to take action if you run into any problems
  • Verify the authenticity of a profile

    What does the blue badge on some profiles mean? Read more
  • Blocking/unblocking a user

    How do you block/unblock a user? Read more
  • Reporting a user

    How do you report a user? Read more
  • Adjusting the visibility of your profile

    How do you activate the contact filter and incognito mode? Read more
  • Taking a break

    How do you deactivate your profile? Read more

Emergency

Resources for information and support
Read more

Reporting a user

How do you report a user who is violating our Terms of Use?

 

This video shows you how to do it:

 

 

What kind of profiles or behaviour should you report?

– Fake profiles

– Profiles of people who are underage

– Harassment (more than 3 messages without a response on your part constitutes harassment)

– Threats and offensive/insulting messages – Inappropriate or dangerous behaviour during a call, date or livestream

– Requests for money or gifts.

 

After they receive your report, our team of moderators will take the necessary measures, which could range from a warning to deletion of the profile.