safety
Match is by your side
Safety advice Match's guide to meeting and getting to know people without any issues
  • Key advice

    For a positive experience Read more
  • Keeping your account safe

    Your account is personal - protect it Read more
  • Taking the time to get to know each other

    Don't rush Read more
  • Reporting cyber-harassment

    Is a user making you feel uncomfortable? Let us know Read more
  • Avoiding potential scams

    There are some warning signs to look out for Read more
  • Enjoying your date

    Take some precautions Read more
  • Starting a relationship

    A strong relationship is built on mutual respect Read more
Tools for your safety Match tools you can use to take action if you run into any problems
  • Verify the authenticity of a profile

    What does the blue badge on some profiles mean? Read more
  • Blocking/unblocking a user

    How do you block/unblock a user? Read more
  • Reporting a user

    How do you report a user? Read more
  • Adjusting the visibility of your profile

    How do you activate the contact filter and incognito mode? Read more
  • Taking a break

    How do you deactivate your profile? Read more

Emergency

Resources for information and support
Read more

Avoiding potential scams

There are some warning signs to look out for

 

The blue badge badgeCert indicates that the member's photo appears to correspond to them. So don't hesitate to ask other singles to have their profile verified. Bear in mind that a verified profile does not guarantee the integrity of the person and potentially the system could be bypassed, so remain vigilant and follow our safety tips.

Here are a few things to look out for and some situations that should ring alarm bells. Be careful if:

– You exchange a few messages and the other person quickly asks you to talk outside of the platform

– You are talking more and more often but never on live audio or video calls or face to face because the other person claims they can't. They avoid answering some of your questions or remain evasive

– Scammers make up believable stories to ask for money:

  • Some people pretend to be “stuck” in a dire situation whether at home or abroad
  • Or promise to meet you in the real life but request to pay for transportation at the last minute
  • Or they tell you about a new financial investment opportunity that they've come across

.- Another tactic used by scammers to trick you into providing financial information or downloading malware is to send a link to an app, game, service, or website they say they want you to try out.

Never send or receive money! Bank transfers, money orders, foreign currency exchanges, and cryptocurrency are just like sending cash. In most cases, it is almost impossible to cancel the transaction or to get your money back. Scammers may also offer to send money via check and ask you to cash a check, keep a portion for yourself and send a portion back.

Remember that scammers can often be very convincing. When in doubt, don't hesitate to take advice from those around you and report to us suspicious profiles.

Also, do not share any information that would enable someone to access your bank accounts, passwords, or other type of personal information that you would normally keep to yourself. This includes any type of information about yourself that could enable anyone else to assume your identity, such as your full name, address, date of birth, etc.

In short, if a user asks you for money or invites you to invest, report it to us immediately from that person's profile (click here to know more about Reporting a user).