Help Online How can we help you?
FAQ
Categories Frequently asked questions
Categories
Frequently asked questions
Back

I haven't received a confirmation email. Where can I find information about my Subscription?

If you have not received an email, here's what to do:

  1. First, check that the email has not landed in your spam folder.
  2. Go on My account settings section (site or app) and check if your subscription is listed.
  3. If you don't find your subscription, it means that your payment hasn't gone through
    Please try again.
    If you are using a computer click here.
    If you are using mobile click here.

When does my subscription expire?

  • You can find information about your subscription in:
    • From a computer: My account settings >Manage my Subscription.
    • From Mobile and App: Me section > ⚙️
  • Here, you can also cancel your automatic renewal and view your purchase history.
Did that answer your question?
Yes No
Thank you for visiting our Help section.
All the best from the team at match.com.

Thank you for your feedback. If you need assistance, click below to contact the Customer Care team.