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How can I change the gender of my profile?

To change the gender on your profile, you just need to delete your account and start again.

Here’s what you have to do:

  1. Access the ‘My Account Settings’ section by clicking on your profile picture at the top right of any match.com page.
  2. Click the link at the bottom of the page marked “Suspend your account”.
  3. Confirm your request by clicking “To cancel your account, click here”.

We’ll deactivate your profile, and it will disappear within 24 hours. After that, you can use your original email address to create a new profile.

If you’ve already taken out a subscription on your old account, we’ll be happy to transfer any balance to your new one. Once you’ve created your new profile, contact Customer Care with the following details.

  • the email address linked to your old account and the one you’re using for your new account (if they are different),
  • your new customer number, which you can find in “My account settings”.

As soon as your new profile is up and running, you’ll be one step closer to finding someone special!

To change the gender on your profile, you just need to delete your account and start again.

Here’s what you have to do:

  1. Access the ‘My Account Settings’ section by clicking on your profile picture at the top right of any match.com page.
  2. Click the link at the bottom of the page marked “Suspend your account”.
  3. Confirm your request by clicking “To cancel your account, click here”.

We’ll deactivate your profile, and it will disappear within 24 hours. After that, you can use your original email address to create a new profile.

If you’ve already taken out a subscription on your old account, we’ll be happy to transfer any balance to your new one. Once you’ve created your new profile, contact Customer Care with the following details.

  • the email address linked to your old account and the one you’re using for your new account (if they are different),
  • your new customer number, which you can find in “My account settings”.

As soon as your new profile is up and running, you’ll be one step closer to finding someone special!

  • On laptop Click to change
  • On mobile site Click to change
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