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Why aren't I receiving notifications in my email inbox?

Your personal email may have a spam filter to protect you from unwanted messages. Make sure you receive all your match.com email notifications by adjusting your spam filter settings and putting us on your approved senders list.

If you have already adjusted your spam filter, perhaps it’s been a long time since you opened one of our emails? Our servers may have assumed your email was unavailable and suspended your notifications.

If you think this may be the case or are still unable to activate your email alerts, please contact our Customer Care team and we’ll do our best to figure out what has happened.

Your personal email may have a spam filter to protect you from unwanted messages. Make sure you receive all your match.com email notifications by adjusting your spam filter settings and putting us on your approved senders list.

If you have already adjusted your spam filter, perhaps it’s been a long time since you opened one of our emails? Our servers may have assumed your email was unavailable and suspended your notifications.

If you think this may be the case or are still unable to activate your email alerts, please contact our Customer Care team and we’ll do our best to figure out what has happened.

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