Q: How can I add, modify or delete a photo?

How do I add a photo? Say cheese! Photos are one of the best ways to get noticed on Match. So once you have a photo you like, just go to ‘Edit my profile’ by clicking the image at the top right of any Match page. Then click ‘add a photo’ and follow the simple instructions. Your photo will appear within 24 hours. We’ll send you a confirmation email when it’s ready - and you’ll be ready to get more attention from interesting singles! How do I delete a photo? Whatever possessed you to grow that moustache? Why are you pulling that face? If you want to forget that photo ever happened, just select it in your photo album, click on the bin at the top right and it’s gone forever. Your secret is safe with us. Please bear in mind that you must have at least one photo displayed on your profile for other singles to view. If you only have one photo left and you want to delete it you must upload a new one first.

Question 1

How do I set a photo as my main photo?

Accepted Answer

To change your profile photo, go to the “Edit my profile” page by clicking on your profile avatar at top right of every page.

Click on your profile photo to manage your album.

Select the photo you want then click on “Use as my profile photo” to confirm the change.

Note: Profile photos must make it easy to identify you and must match the details in your description. This means it must show you alone, with a bare face so other members can clearly see who you are.

Question 2

What is the difference between a Portrait photo and an Album photo?

Accepted Answer

Portrait photos are those where you are easily identifiable, showing you only. Your face must be uncovered so other members can see what you look like.

You can put up to 5 photos of yourself in the "My Profile Photos" section.

An album photo can show other aspects of your personality and interests; you do not necessarily have to feature in the photo on your own, if at all. It's the perfect place to showcase your favourite things and places.

You can put up to 20 images in your "Other Photos" album. However, photos including children, confidential information or indecent images will not be accepted by the moderation team.

Question 3

Why are the members' photos blurred?

Accepted Answer

Hidden photos are only found on the affiny website. So, if you're seeing these, it is likely that you have an account with us there. If you want to view member profiles and take full advantage of affiny's services, simply choose the subscription that best suits your needs at "www.affiny.co.uk".

Please note that match and affiny are two different websites, and so a subscription to one will not cover you for both.

Question 4

How can I upload a photo ?

Accepted Answer

To add a photo to your profile, go to the “Edit my profile” page by clicking on your profile avatar at top right of every page.

Then click on “Add a photo!” and choose one of the options available for adding your photo.

Your photo will appear online within 24 hours and you will receive a confirmation email.

Question 5

How can I add, modify or delete a photo?

Accepted Answer

How do I add a photo?

Say cheese! Photos are one of the best ways to get noticed on Match. So once you have a photo you like, just go to ‘Edit my profile’ by clicking the image at the top right of any Match page. Then click ‘add a photo’ and follow the simple instructions. Your photo will appear within 24 hours. We’ll send you a confirmation email when it’s ready - and you’ll be ready to get more attention from interesting singles!

How do I delete a photo?

Whatever possessed you to grow that moustache? Why are you pulling that face? If you want to forget that photo ever happened, just select it in your photo album, click on the bin at the top right and it’s gone forever. Your secret is safe with us.

Please bear in mind that you must have at least one photo displayed on your profile for other singles to view. If you only have one photo left and you want to delete it you must upload a new one first.

Question 6

I'm having difficulty uploading a photo. What should I do?

Accepted Answer

Firstly, make sure your photo meets the format requirements:

Your images should be JPG or JPEG files.

The maximum file size is 5Mb.

The minimum image size is 360x400 pixels.

If you are still having trouble uploading your photo, make sure it complies with the website Terms of Use. You can check these out from a computer by clicking the link at the bottom of each page of the website.

Question 7

Why is my photo not accepted?

Accepted Answer

To maintain the quality of photos on the website, the moderation team may be unable to publish certain images that you submit.

The main reasons are:

The image is low quality and the content is unclear.

The photo contains confidential information which could be used to identify you off the website (phone number, email address, road name, vehicle registration plate, etc.).

The photo is of a commercial nature.

In addition, you cannot post:

photos showing children,
photos which are indecent or violent.

Don't worry if your photo hasn't been accepted. Simply upload another one, making sure it meets the criteria above.

To find out more, you can check the website Terms of Use from a computer at any time by clicking the link at the bottom of any website page.