I want to stop my subscription. What should I do?
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You can cancel your subscription at the earliest 24 hours after purchase and up to 48 hours before its renewal date. You have different ways to do it.
From a computer:
- Log in to your account from a computer
- Go to My account settings > My subscription ➔ Complete the renewal cancellation.
Or click here.
! If you have opted to pay in instalments, you may still have payments left to make.
From mobile site or Android app:
- Log in to your account from your mobile.
- Go to Me > Settings ⚙️ > Preferences > Cancel your pass ➔ Complete the renewal cancellation.
Or click here.
! If you have opted to pay in instalments, you may still have payments left to make.
For purchases made through Google Play Store :
- Open the Play Store > Tap on your profile > Tap Payments & subscriptions > Subscriptions
- Tap the subscription that you want to manage > Cancel subscription.
Purchases made through our iPhone App:
- Open the iPhone Settings app > Tap your name > Tap Subscriptions > Tap the subscription that you want to manage > Cancel Subscription