Can I change the length of my subscription?
If you would like to purchase a subscription of a different duration, you have a maximum of 14 days to contact us to make a change. To do so, you must contact our Customer Care team who will guide you through the process
Please note that refunds are available for purchases of first-time subscriptions and upgrades, and the refund total is calculated on a pro-rata basis. No refunds will be given for renewals, Boosts or Incognito purchases.
If you have made a mistake in purchasing a particular subscription, you have a maximum of 14 days to contact us to make a change. To do so, you must contact our Customer Care as soon as possible.
Please be aware that changes can only be made to purchases of first-time subscriptions and extras. We are unable to modify or refund subscription renewals or the purchase of Boosts.
- On laptop Click to change
- On mobile site Click to change