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How can I appeal against the closure of my profile?

A profile which does not comply with the website’s Terms of Use or Code of Conduct may be closed by the moderation team.

These documents set out how people should behave when using the website, whether they are creating a profile or communicating with other members. To find out more, take a look at the following:

Terms and Conditions: http://uk.match.com/misc/terms.php

Code of Conduct: http://uk.match.com/misc/advice.php

However, if you feel that your profile has been closed without justification, you can email Customer care to appeal against the decision.

A profile which does not comply with the website’s Terms of Use or Code of Conduct may be closed by the moderation team.

These documents set out how people should behave when using the website, whether they are creating a profile or communicating with other members. To find out more, take a look at our different sections available at the bottom of any page.

However, if you feel that your profile has been closed without justification, you can email Customer care to appeal against the decision.

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